WORKPLACE HAPPINESS AND EMPLOYEE PRODUCTIVITY: A CASE STUDY OF AUTOMOTIVE SALES EXECUTIVES IN SRI LANKA

Abstract

This study aims to determine how workplace happiness (WH) affects workers’ productivity (EP). WH’s direct impact on EP has been thoroughly established, yet it varies depending on the situation. By analyzing the characteristics of WH's impact on employee engagement (EE), job satisfaction (JS), and affective organizational commitment (AOC), the current study aims to examine how WH influences EP using Theory Y. This quantitative study utilized a cross-sectional survey design. A structured questionnaire was used to gather the data, and a simple random sampling procedure was used to choose the sample. Two hundred one sales executives from Sri Lanka’s automotive industry made up the final sample. Descriptive statistics, correlation, and regression were used to analyse the data. It was discovered that WH, together with its dimensions EE, JS, and AOC, have a significant effect on EP. The study addresses the insufficiency of Theory Y by arguing that WH has a direct impact on EP and coming to the conclusion that businesses should take WH constructions into account to improve EP. Managers and practitioners are advised to create a culture that supports WH components in order to improve EP. The results of the cross-validation in the study to be conducted in other businesses and varying cultures on a larger sample are suggested in later works, which will enhance further insights into the subject matter of the current study.