IMPACT OF EMOTIONAL INTELLIGENCE ON EMPLOYEE ENGAGEMENT WITH SPECIAL REFERENCE TO GOVERNMENT SCHOOL TEACHERS IN KALMUNAI ZONE IN AMPARA DISTRICT OF SRI LANKA

Abstract

Emotional intelligence becomes one of the important and popular tools for an organization to gain highly engaged workforce. The main purpose of this study is to evaluate the emotional intelligence on employee engagement among government school teachers working in Kalmunai zone in Ampara district of Sri Lanka as the population of the study. 200 teachers were selected from the sample population for the study adopted with simple random sampling method. Emotional intelligence was measured in terms of self-awareness, self-management, relationship management and social-awareness while employee engagement was measured with the dimensions of physical engagement, Emotional engagement and cognitive engagement. The results show that there is a significant positive relationship between emotional intelligence and employee engagement. The results of the regression analysis reveals that nearly 49% of the variance in the employee engagement can be enlightened by the model comprising emotional intelligence. And their emotional intelligence has noteworthy and direct impact on their employee engagement. The main recommendation for the leadership of the school is, should take emotional intelligence as serious one and should take necessary actions to reduce the negative mood of the employees by organizing some engagement programs. The major suggestions of the study are, should develop or organize some intervention programs that would able the teachers to recognize their level of emotional intelligence and encourage them to perform better in their job.